Masters Level Intensive Care Coordinator (Spanish)

The Community Service Agency, located in Roslindale, seeks Masters Level Intensive Care Coordinators to facilitate the development and implementation of an Individual Care Plan and risk management/safety plan for MassHealth youth with serious emotional disturbance.
Under the direction of the Program Director and Senior Intensive Care Coordinator, the ICC will:
Acts as a liaison with collateral agencies and programs; establish and maintain relationships/services that support children and family growth. Act as an advocate for families; educate parents on advocating for themselves and their children.
Identifies and actively assist youth and families to obtain and monitor the delivery of available services including medical, educational, social, therapeutic, or other necessary services including formal and natural supports and community-based agencies, services, and organizations
Perform initial assessments and evaluations of new clients and families. Develops, implements, and monitors Individual Care Plans and Transition Plans.
Maintains working relationship with local providers of all services in order to facilitate referrals from these providers, including ESP/Mobile Crisis Intervention providers, to ensure care is properly coordinated
Continuously communicate with client, collaterals, and providers of supportive services. This may include extensive telephone contact and scheduling and attending case conference meetings. Facilitate communication between and among various providers.
Administer written assessments, summary reports, documentation, treatment planing, and safety planning to appropriate parties in a timely, well written manner. Submit reports, documentation and billing in a timely manner. Ensure that documentation meets utilization review and quality assurance standards.
Attend staff meetings. Present client material; consult with supervisor and team members on challenging and difficult client issues. Participate in regular individual and group supervision. Attend clinical training and safety practice training.
Documents significant client interactions per MassHealth requirements.
May be required to provide behavioral support
Participates in program activities, including but not limited to, staff and team meetings, training and development needs of the program, and primary on-call rotation
May be required to carry a mobile device
Performs other duties as assigned
Driving Requirements
May be required to operate a vehicle
May be required to have a valid driver's license and a "satisfactory" driving record
May be required to have access to a personal vehicle for use during work hours
May be required to use personal vehicle to transport clients on occasion if/when needed
If required to transport clients, must maintain the minimum amounts of liability insurance as required by The Home and/or other regulatory requirements and vehicle registration must be current
Education and Experience
Master's degree in a mental health field (including, but not restricted to, counseling, family therapy, social work, psychology, etc.) from an accredited college or university
Experience navigating any of the child/family-serving systems and experience advocating for family members who are involved with behavioral health systems
Must maintain certification in the Massachusetts CANS
Preferably knowledgeable about the communities we serve
May require knowledge of a second language such as Spanish or Haitian Creole
Computer literate including Microsoft Office and Internet Explorer with the ability to learn new software applications
Physical Requirements
Frequent walking, standing, climbing stairs. Regular lifting and carrying of objects, files, food and/or children. Ability to communicate effectively in writing and verbally. Travel by car.
The above is intended to describe the general content and requirements of work being performed by people assigned to this classification. It is not intended to be an exhaustive statement of all duties, responsibilities, or skills required of personnel so classified.
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10 Guest Street, Boston, MA 02135 888-Home-321 or 617-267-3700 Fax: 617-267-8142
The Home for Little Wanderers is registered as a 501(c)3 non-profit organization. Contributions to The Home are tax-deductible to the extent permitted by law.

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